Help & Support
Here you’ll find answers to the most common questions regarding Blackwork collections, rare books, original prints, licensing, orders, and digital products.
If you can’t find what you’re looking for, please contact our support team at [email protected]
Digital Collections
Questions regarding downloads, file formats, access, licensing, and usage of Blackwork digital collections.
Faqs
A Blackwork Digital Collection is a curated archive of historical visual material prepared for modern use.
What it includes
- Historical illustrations, engravings, prints, maps, decorative arts, scientific images, and other archival material.
- Assets sourced from rare books, museums, archives, and historical publications.
What Blackwork does
Before inclusion in a collection, each asset may be:
- Digitized
- Extracted from the original source
- Cleaned and restored
- Organized and classified
- Enriched with metadata
What you receive
Depending on the collection:
- PNG
- SVG
- EPS
- JPG
- Other production-ready formats
What Blackwork does not do
- Blackwork does not simply provide raw scans of historical documents.
- Blackwork does not claim authorship of historical works.
What you are paying for
The value of a collection comes from:
- Research and sourcing
- Digitization and restoration
- Organization and classification
- Metadata creation
- Archive management
- Ready-to-use digital files
Purpose
Blackwork collections make historical visual material searchable, accessible, and usable for:
- Design
- Publishing
- Education
- Research
- Creative projects
- Commercial work
A Blackwork Digital Collection is a curated archive of historical visual material prepared for modern use.
What it includes
- Historical illustrations, engravings, prints, maps, decorative arts, scientific images, and other archival material.
- Assets sourced from rare books, museums, archives, and historical publications.
What Blackwork does
Before inclusion in a collection, each asset may be:
- Digitized
- Extracted from the original source
- Cleaned and restored
- Organized and classified
- Enriched with metadata
What you receive
Depending on the collection:
- PNG
- SVG
- EPS
- JPG
- Other production-ready formats
What Blackwork does not do
- Blackwork does not simply provide raw scans of historical documents.
- Blackwork does not claim authorship of historical works.
What you are paying for
The value of a collection comes from:
- Research and sourcing
- Digitization and restoration
- Organization and classification
- Metadata creation
- Archive management
- Ready-to-use digital files
Purpose
Blackwork collections make historical visual material searchable, accessible, and usable for:
- Design
- Publishing
- Education
- Research
- Creative projects
- Commercial work
Rare Books
Questions regarding antiquarian books, collectible volumes, shipping procedures, export regulations, condition reports, and authenticity.
Faqs
Original Prints
Questions regarding antique prints, engravings, illustrations, packaging, international shipping, condition, and authenticity.
Faqs
Orders & Payments
Need help with an order, payment, invoice, shipment, or digital download? This section covers the most common questions regarding purchases made through Blackwork.
Faqs
Blackwork accepts multiple secure payment methods through Stripe and trusted payment providers.
Available payment methods may include:
- Credit Cards
- Debit Cards
- Apple Pay
- Google Pay
- PayPal
- Klarna (where available)
- Stripe Express Checkout
Available payment options may vary depending on your country and device.
Yes.
All payments are processed through trusted payment providers including Stripe and PayPal. Blackwork does not store or have access to your full payment card information.
Payment information is encrypted and processed using industry-standard security protocols.
At Blackwork, we strive to provide the highest quality digital collections and customer support. Due to the nature of digital products, refunds are generally not available once files have been downloaded or access has been granted.
However, we understand that exceptional situations can occur. If you experience an issue with your order, such as accidental duplicate purchases or technical problems accessing your files, please contact us and we will review your case individually.
Our goal is to provide a fair and professional service while ensuring customer satisfaction whenever possible.
For more information, please refer to our <a href="https://blackwork.pro/returns-refunds/">Refund Policy</a>.
It's not a standard process, but no worries, we're here to help! To ensure that all your purchases are accessible from your dashboard, please <a href="mailto:[email protected]" class="bw-faq-link" style="color:#888888; text-decoration:underline;">contact us</a> and we'll do our best to restore access to your previous downloads as quickly as possible.
No problem! Invoices are not automatically generated by our checkout system, so please contact us if you need one.
If you're a registered member, all you have to do is log in to your dashboard and you'll find the files in the download section. If you made the purchase as a guest, you should have received a download link for the product at the email address you provided.
Sorry for the inconvenience! This might be a problem on server side. Please get in contact with us [email protected] and we will restore your download.
Licensing
Blackwork digital collections are available under two licensing options:
Commercial License
Extended License
Both licenses are perpetual, worldwide, and non-exclusive. Copyright and ownership of the original assets always remain with Blackwork.
Faqs
A Blackwork Digital Collection is a curated archive of historical visual material prepared for modern use.
What it includes
- Historical illustrations, engravings, prints, maps, decorative arts, scientific images, and other archival material.
- Assets sourced from rare books, museums, archives, and historical publications.
What Blackwork does
Before inclusion in a collection, each asset may be:
- Digitized
- Extracted from the original source
- Cleaned and restored
- Organized and classified
- Enriched with metadata
What you receive
Depending on the collection:
- PNG
- SVG
- EPS
- JPG
- Other production-ready formats
What Blackwork does not do
- Blackwork does not simply provide raw scans of historical documents.
- Blackwork does not claim authorship of historical works.
What you are paying for
The value of a collection comes from:
- Research and sourcing
- Digitization and restoration
- Organization and classification
- Metadata creation
- Archive management
- Ready-to-use digital files
Purpose
Blackwork collections make historical visual material searchable, accessible, and usable for:
- Design
- Publishing
- Education
- Research
- Creative projects
- Commercial work
A Blackwork Asset is a single visual element included in a Blackwork Digital Collection.
Examples of assets:
- Illustration
- Engraving
- Ornament
- Decorative element
- Scientific plate
- Map detail
- Typographic element
- Botanical specimen
- Architectural drawing
- Historical figure
- Symbol or motif
Key points:
- Each asset comes from historical source material.
- Assets are digitized, restored, organized, and quality-checked by Blackwork.
- Assets are licensed, not sold.
- Use of each asset is subject to the applicable Blackwork license.
Blackwork does not claim authorship of historical artworks.
Many illustrations in Blackwork collections were created decades or centuries ago. Whenever possible, we preserve information about the original author, source, and provenance.
What you receive with a Blackwork license:
- Access to curated digital collections
- High-quality scans and restorations
- Research and source verification
- Metadata and cataloguing
- Organized and searchable archives
- Ongoing archive maintenance and distribution
What Blackwork adds:
- Locating rare historical material
- Acquiring and digitizing sources
- Restoring damaged or degraded images
- Classifying and documenting content
- Quality control and archive management
Important:
- You are not purchasing ownership of the original historical artwork.
- You are purchasing access to Blackwork's professionally prepared digital archive under the terms of the applicable license.
In short:
The value of a Blackwork collection is not only the historical image itself, but the work required to make that image accessible, searchable, reliable, and ready for modern creative, educational, research, and commercial use.
Because the license covers access to Blackwork's curated collections and prepared digital assets, not ownership of the original historical artwork.
What is public domain?
Many historical works eventually enter the public domain when copyright protection on the original artwork expires.
In these cases, Blackwork does not claim authorship or ownership of the original historical work. We recognize and preserve the historical origin, authorship, and provenance of the material whenever possible.
What does Blackwork provide?
Historical images rarely exist as ready-to-use digital assets.
Before inclusion in a Blackwork collection, materials are sourced, acquired, digitized, restored, organized, documented, quality-checked, and enriched with metadata.
Blackwork invests in:
- Research and sourcing
- Acquisition of historical materials
- Digitization and restoration
- Classification and metadata
- Quality control
- Archive management
- Search and discovery systems
- Distribution and access infrastructure
What are you licensing?
When you purchase a Blackwork collection, you are not purchasing ownership of the original historical artwork.
You are licensing access to:
- Curated digital collections
- Prepared production-ready assets
- Restoration and processing work
- Metadata and classification systems
- Research and provenance information
- Archive infrastructure and long-term maintenance
Why pay for a license?
Because Blackwork transforms historical source material into:
- Searchable assets
- Organized collections
- Reliable files
- Production-ready resources
- Usable tools for research, publishing, design, education, and commercial work
In summary
The value of a Blackwork collection lies not only in the historical image itself, but in the work required to discover, preserve, restore, organize, document, and make that image usable within modern creative and professional workflows.
In the European Union and in Italy, the general rule is that economic copyright protection lasts for the life of the author plus 70 years after the author's death.
This means that a work usually enters the public domain on 1 January of the year following the 70th anniversary of the author's death.
For example, if an author died in 1955, the work would generally enter the public domain on 1 January 2026.
For works created by multiple authors, the 70-year period is usually calculated from the death of the last surviving author.
For anonymous or pseudonymous works, the term may be calculated from the date the work was lawfully made available to the public, unless the author's identity becomes known.
Public domain status refers to the original historical work. It does not automatically apply to later editions, translations, annotations, restorations, photographs, scans, databases, metadata, or digital collections that may involve separate rights or independent creative, editorial, technical, or organizational work.
Blackwork evaluates historical source material carefully, but public domain rules can vary by country, work type, authorship, publication history, and applicable law.
The Licensee is the individual, company, institution, or organization that purchases a Blackwork license. The Licensee is responsible for selecting the appropriate license type based on the intended use of the purchased assets.
No.
The Commercial License and Extended License do not include rights for AI training, machine learning, dataset creation, model training, fine-tuning, computer vision systems, embedding generation, synthetic data creation, or any other artificial intelligence-related use.
AI and machine learning applications are licensed separately and require a dedicated agreement with Blackwork.
We offer custom AI licensing solutions for companies, research institutions, universities, developers, and organizations interested in using historical visual material for artificial intelligence projects.
Depending on the project, Blackwork may also provide access to dedicated datasets, enhanced metadata, source information, archive materials, and additional resources that are not included in our standard Commercial or Extended licenses.
If you are interested in AI training, machine learning, computer vision, dataset creation, or related applications, please contact us to discuss your specific requirements and receive a custom licensing proposal.
No.
The original files included in Blackwork products may not be redistributed, resold, shared, sublicensed, uploaded, or made available to third parties under either the Commercial License or the Extended License.
This includes reselling the original files, redistributing them for free, uploading them to other marketplaces, including them in digital asset bundles or collections, sharing them through memberships or subscriptions, or making the original files available for download by third parties.
Both the Commercial and Extended License allow you to use the assets within your own projects, subject to the terms of the applicable license, but neither license grants redistribution or resale rights for the original files themselves.
If your project requires redistribution, sublicensing, white-label distribution, marketplace distribution, archive inclusion, or any other form of third-party file access, please contact us at [email protected] for a custom licensing agreement.
The main difference between the Commercial and Extended License is the scope of use and distribution rights.
The Commercial License is designed for most professional projects, including client work, branding, websites, social media, editorial design, advertising, and other commercial applications where the assets are used as part of a final project.
The Extended License provides broader usage rights for projects involving large-scale distribution, resale-related products, print-on-demand, merchandise, commercial products for sale, or other uses that exceed the scope of a standard commercial license.
Licensing can sometimes be complex, but we do our best to keep it simple and transparent. If you're unsure which license is appropriate for your project, please refer to our Licensing Page
or contact us before purchasing.
All free products available on Blackwork are provided for Personal Use only.
Free resources may be used for personal learning, research, inspiration, private projects, and non-commercial creative work. They may not be used in commercial projects, client work, products for sale, print-on-demand products, merchandise, advertising, branding, marketing materials, or any project that generates direct or indirect revenue.
Free products are not covered by the Commercial or Extended License and cannot be used for commercial purposes unless a corresponding licensed version has been purchased.
For complete details and prohibited uses, please refer to our Licensing Page.
Whether you need a Commercial License or an Extended License depends on how the assets will be used.
The Commercial License covers most professional and business-related uses, including client work, branding, websites, social media content, editorial projects, advertising, and commercial creative work.
The Extended License is required for uses involving resale, print-on-demand products, merchandise, products for sale, large-scale distribution, or other applications that go beyond the scope of a standard Commercial License.
If you are unsure which license is appropriate for your project, we recommend reviewing our licensing terms before purchasing.
For complete details, please visit our Licensing Page.
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Contact The Team
If you have any questions that our FAQs couldn’t answer, please feel free to reach out to us. We’ll do our best to respond within 24 hours.